Logan Trading Company Epicor Eagle MES Implementation Case Study
By SCR Research Team · Supply Chain Research
Case study showing how Logan Trading Company replaced manual inventory and POS processes with Epicor Eagle to gain real-time visibility and support a loyalty program.
Logan Trading Company, a 50-employee lawn and garden retailer in Raleigh, North Carolina, implemented Epicor Eagle in 2004 to automate inventory, point-of-sale, and accounting for 22,000 SKUs including perishable stock. The system enabled accurate tracking, faster buyer workflows, and a loyalty card program that added over 4,000 members in the first year and delivered 30-40% email response rates. Real-time data improved margin visibility, reduced shrinkage, and supported targeted promotions for repeat customers.
Replaced paper-based inventory with automated real-time tracking across 22,000 SKUs and perishable goods
Loyalty program captured 11,000+ customer records and produced 30-40% email marketing response rates
Improved buyer efficiency and reduced labor hours for inventory management tasks
Provided visibility into margins, shrinkage, and sales concentration among repeat buyers
Enabled data-driven promotions and inventory decisions that supported business growth
Market overview
Want deeper analysis on vendors?
Related research
Research
Vendors
Company