Case studies
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Optimizing Trade Spend Management with SAP Paybacks and Chargebacks

In brief: Case study of Pactiv consolidating legacy trade spend systems into SAP Paybacks and Chargebacks and Incentive Administration to gain margin visibility and automate rebates.

By Adam Ingram, Research Analyst — Warehouse, Transportation & Yard Systems · Supply Chain Research

Case study of Pactiv consolidating legacy trade spend systems into SAP Paybacks and Chargebacks and Incentive Administration to gain margin visibility and automate rebates.

Published
June 4, 2026
Read time
3 min read
Source
SAP
On this page
Key takeawaysMarket overviewVendor landscapeLeadersImplementation considerations

Pactiv, a major food packaging manufacturer, replaced multiple legacy systems tracking promotions, incentives, and rebates with integrated SAP applications by Vistex. The implementation automated end-to-end trade spend processes, reduced system update time by 90 percent, and delivered enterprise-wide visibility into customer and product profitability. Cross-training and audit-ready traceability improved decision-making and freed resources for strategic work.

Key takeaways

Automated trade spend processes and eliminated manual reconciliations across legacy systems

Reduced system update time to one-tenth of previous duration

Achieved full traceability of incentives, rebates, and promotions for audit and margin analysis

Enabled accurate customer- and product-level profitability analysis to set ceiling and floor prices

Supported cross-training so users can perform multiple roles with improved competency

Market overview

On this page
Key takeawaysMarket overviewVendor landscapeLeadersImplementation considerations
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