Case studies
TMS

Reckitt Benckiser TMS Implementation Case Study

By Adam Ingram, Research Analyst — Warehouse, Transportation & Yard Systems · Supply Chain Research

Case study detailing how Reckitt Benckiser replaced its TMS to meet retailer OTIF requirements and improve North American logistics performance.

Published
June 4, 2026
Read time
3 min read
Source
On this page
Key takeawaysMarket overviewVendor landscapeLeadersImplementation considerations

Reckitt Benckiser implemented Transplace's transportation management system across its North American network to address rising retailer service expectations including Walmart OTIF metrics. The three-month onboarding delivered cleaner data, improved cost predictability, and advanced capabilities such as TransMATCH collaborative freight and Dynamic Continuous Moves. RB moved from bottom-decile Walmart on-time performance to second among top shippers while expanding use of AI-driven forecasting.

Key takeaways

RB replaced incumbent TMS to meet multidimensional retailer requirements including OTIF

Three-month onboarding achieved 100% success across inbound and outbound NA traffic

Walmart on-time ranking improved from bottom 10% to second among top shippers

TransMATCH and Dynamic Continuous Moves reduced cost per mile through carrier collaboration

Future roadmap includes joint AI pilots for autonomous logistics forecasting

Market overview

On this page
Key takeawaysMarket overviewVendor landscapeLeadersImplementation considerations
download pdf
Want deeper analysis on vendors?
Request Briefing

Related research

Reference
Supplier and Third-Party Risk Software

This software monitors supplier financial health, screens for sanctions and forced labor exposure, and maps supply networks below tier one. Its value rests almost entirely on the quality of the data underneath it, which is the part buyers examine last. The interface is not the product; the data sources are.

Supply Chain Research
2026
Reference
Transportation Management Systems

A TMS decides and executes how freight moves. A visibility platform only observes movement already underway. A 3PL running managed transportation is an operating model, not a different kind of software. These three are routinely confused in the same evaluation, and the confusion is getting worse as vendors on each side move into the others' territory.

Supply Chain Research
2026
Reference
Supply Chain Visibility vs Traceability

Visibility tells you where something is now. Traceability tells you where a specific lot came from and where every unit of it went. They require different data, cost different amounts, and are triggered by different pressures: operations and customer service on one side, regulation and recall on the other.

Supply Chain Research
2026
E:
[email protected]
Request Briefing
Research
News & analysisResearch libraryResearch AI SearchIndustry ObservatoryField Intelligence
Vendors
Warehouse management Transportation managementOrder managementSupply chain planningPoint of saleManufacturing execution systemsRobotics and Automation
Company
About usOur methodologyContact us
Privacy policyTerms and conditionsCookie policy

© Supply Chain Research 2026