
Berkshire Grey
Berkshire Grey combines AI and robotics to automate the most labor-intensive parts of fulfillment, including picking, sorting, and packing for retail and e-commerce operations. Their solutions handle diverse product assortments, from irregular items to polybags, and are designed for omnichannel and micro-fulfillment environments. Berkshire Grey was taken private by SoftBank Group in 2023 and continues to develop its platform, including the BG FLEX mobile robotic system, under SoftBank ownership.
Our verdict
Robotic picking and sortation with real technical depth, now private under SoftBank after a difficult public run. Capable systems for parcel induction and each-handling; buyers should structure contracts around long-term support and delivery milestones.
Strengths and risks
Strengths
- Strong robotic picking and identification technology
- Parcel and retail sortation references
- SoftBank ownership stabilizes financing
Risks to manage
- Post-restructuring roadmap clarity
- Complex systems with integrator-grade programs
- Competitive pressure in every segment it plays
Verdicts are SCR’s independent editorial judgement, based on public analyst research, reference calls, and market experience (last reviewed August 2026). SCR accepts no vendor compensation for coverage or ratings. The full assessment below carries the implementation-grade detail.
What's in the full assessment
Our independent research covers the following areas
Functional depth, modules, feature coverage and technology architecture
Rated across 5 dimensions by SCR analysts using practitioner data
Native integration with AMRs, AS/RS systems, goods-to-person, pick-by-light solutions
Timeline, complexity, SI requirements, and total cost of ownership
Real practitioner feedback and satisfaction data from deployments
How this vendor compares to alternatives in the WMS category
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